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WHERE DO YOU KEEP THE FOOD?
Almost all Picnic in the Mountains products have ample storage space for all of the items that make a picnic complete. Many products feature insulated food sections, wine duffels, and food storage containers.
HOW LONG DOES THE FOOD STAY HOT / COLD?
Our Thermoguard insulation keeps your food at the proper temperature for 5-8 hours depending on the outside temperature. For those longer picnic outings, simply add a small hot/cold pack. Separate hot/cold packs are also available to keep your items fresh for longer.
HOW CAN I ORDER SPARE / REPLACEMENT PARTS?
Picnic In the Mountains sells spare / replacement parts. Please use the form on our Contact Us page to let us know what parts you need.
CAN I BUY JUST THE EMPTY BASKETS?
All Picnic in the Mountains baskets, backpacks, or bbq sets are not available empty for purchase.
HOW DO I CARE FOR MY PRODUCTS?
ARE THE DISHES/UTENSILS DISHWASHER SAFE?
All of our products can be easily cleaned with a damp cloth or sponge. The plates, glasses, flatware and stainless steel barbecue utensils are all top rack dishwasher safe.
The napkins, tablecloths and blankets are gentle cycle machine washable in cold water and low heat tumble dry.
The wood cutting board and wood barbecue utensils should be cleaned in soapy water after each use.
Wipe the cutting board, the handles of the cheese knife, corkscrew and BBQ utensils once or twice a year with mineral oil to extend their life and preserve the natural luster of the wood.
SHIPPING & RETURNS
For information about shipping and returns Click Here.
If you don't see the answer to your question(s), we will be glad to answer all of them through e-mail.
Please use the form below or email us at info@picnicinthemountains.com.
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